Your Voice. Your Industry. Your Impact.
Have your voice in the association by recommending changes to the ATAS Charter that will strengthen the scheme and ensure ATAS remains relevant, credible, and valuable to our industry and to consumers.
Whether you are an accredited business, a member of the travel industry, consumer advocate or a sector partner - we want to hear from you.
Why get involved?
The last review in 2022 proved how powerful your voice can be. A number of critical reforms were made following the submissions received including:
- Mandatory client accounts to better protect consumer funds
- A requirement of externally prepared financial statements, lifting financial standards
- A new advisory committee to improve industry representation
- Governance and transparency enhancements to build greater public trust
These reforms now form the foundation of a stronger, more accountable accreditation program - because people like you spoke!
Can't make a full submission?
Take our quick survey to share your priorities and concerns about the ATAS Charter. Your input helps shape our industry's future.
Responses will be provided to the Independent Reviewer and will make up a part of the Charter Review.
Take the Survey
When?
The 2025 ATAS Charter Review submission period will be open from 2 June 2025 and closes on 1 July 2025
How to participate?
Submit your written feedback: Written submissions can be made during this period to atia@atia.travel with the subject line: 2025 ATAS Charter Review Submission
Post your feedback: submissions may be posted to
ATAS - Review Submission
Level 31
31 Market Street
Sydney NSW 2000
When making a submission, please indicate whether you consent to your submission being made publicly available, or if you wish for it to remain confidential.
Public Submissions
Below are the public submissions received during the 2025 ATAS Charter Review period. These submissions represent diverse perspectives from across the travel industry and demonstrate the community's commitment to strengthening the ATAS framework.
Submissions will be published here as they are received and processed. Check back regularly for updates.
Independent Reviewer
Michael Terceiro - Independent Reviewer, 2025 ATAS Charter Review
Michael Terceiro is a seasoned legal consultant and former senior official at the Australian Competition and Consumer Commission (ACCC), bringing over 30 years of expertise in legal, regulatory, and compliance matters.
Mr Terceiro has a distinguished track record in regulatory compliance, competition and consumer law, and governance across both corporate and industry bodies. He has held numerous independent review roles in high-profile, consumer-facing sectors, and is widely respected for his commitment to upholding standards of professionalism, compliance, and consumer confidence.
Together, We Set the Standard
Your insights help shape not just the ATAS framework - but the future of the Australian travel industry. Get involved and be part of a review that delivers real outcomes for our businesses, customers, and communities.