Your Voice. Your Industry. Your Impact.
The 2025 ATAS Charter Review provided an opportunity for the travel industry to recommend changes to the ATAS Charter to strengthen the scheme and ensure ATAS remains relevant, credible, and valuable to our industry and to consumers.
We received valuable input from accredited businesses, members of the travel industry, consumer advocates and sector partners.
Why this review was important:
The last review in 2022 proved how powerful your voice can be. A number of critical reforms were made following the submissions received including:
- Mandatory client accounts to better protect consumer funds
- A requirement of externally prepared financial statements, lifting financial standards
- A new advisory committee to improve industry representation
- Governance and transparency enhancements to build greater public trust
These reforms now form the foundation of a stronger, more accountable accreditation program - because people like you spoke up!
Submission Period Closed
The 2025 ATAS Charter Review submission period has now closed. Thank you to all who participated and contributed to strengthening our industry framework.
The Independent Reviewer is now analyzing all submissions received. The review findings and recommendations will be published in due course.
Review Timeline
The 2025 ATAS Charter Review submission period was open from 2 June 2025 and closed on 1 July 2025
Public Submissions
Below are the public submissions received during the 2025 ATAS Charter Review period. These submissions represent diverse perspectives from across the travel industry and demonstrate the community's commitment to strengthening the ATAS framework.
All submissions received during the review period are now being analyzed by the Independent Reviewer.
Independent Reviewer
Michael Terceiro - Independent Reviewer, 2025 ATAS Charter Review
Michael Terceiro is a seasoned legal consultant and former senior official at the Australian Competition and Consumer Commission (ACCC), bringing over 30 years of expertise in legal, regulatory, and compliance matters.
Mr Terceiro has a distinguished track record in regulatory compliance, competition and consumer law, and governance across both corporate and industry bodies. He has held numerous independent review roles in high-profile, consumer-facing sectors, and is widely respected for his commitment to upholding standards of professionalism, compliance, and consumer confidence.
Thank You for Your Participation
Your insights help shape not just the ATAS framework - but the future of the Australian travel industry. Thank you to everyone who participated in this review process that will deliver real outcomes for our businesses, customers, and communities.