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ATIA Welcomes National Review of Certificate III in Travel

ATIA welcomes the commencement of a formal national review of the Certificate III in Travel after members made it clear the current qualification is not keeping pace with how modern travel businesses operate.

Following sustained advocacy through Service and Creative Skills Australia (SaCSA)’s Strategic Workforce Advisory Group, SaCSA has now commenced an update of key travel qualifications, including the Certificate III in Travel, with ATIA providing consolidated member feedback to support the national review

ATIA Members have raised clear concerns that the existing training framework is outdated and does not adequately reflect the skills and capabilities needed in today’s travel industry. That feedback is now driving reform.

For travel businesses, this review is about practical improvement to deliver graduates who are job-ready, reduce the time spent retraining new staff and strengthen alignment between training and real-world operations.

ATIA will remain directly involved in consultation processes throughout the review working closely with SaCSA to ensure member feedback shapes the final outcome.

QUOTES ATTRIBUTABLE TO ATIA CEO DEAN LONG:

“Members told us the Certificate III in Travel wasn’t keeping up with the modern travel workplace. ATIA took that message to SaCSA, and we welcome that it is now being addressed through a national review.”

“This is about lifting the standard so new entrants are genuinely job-ready, backed by a framework that is modern and built for the future of the travel industry.”

“For employers, that means less retraining, more confidence hiring and a stronger workforce pipeline.”

“ATIA will work alongside SaCSA to make sure the updated qualification genuinely reflects how travel businesses operate in 2026 not how they operated a decade ago.”

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