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ATIA applauds members as it delivers clarity on UK entry changes

Monday 2 February 2026: The Australian Travel Industry Association (ATIA) has applauded the professionalism of its members in managing customer impacts arising from low traveller awareness of upcoming changes to UK entry requirements for dual citizens.

ATIA has worked directly with the UK Home Office, Consular Representatives and VisitBritain, and reviewed formal advice from the British High Commission in Canberra to cut through confusion and give members confidence in the guidance they share with travellers.

Ongoing gaps in consumer awareness have placed added pressure on frontline travel teams, with members navigating complex and, at times, uncertain customer conversations. ATIA acknowledged the care and professionalism shown by members as clarity around the changes continued to emerge.

To support members on the ground, ATIA has published a dedicated guidance page on the ATIA website, bringing together what travel businesses need to know, practical FAQs, and official links that can be shared directly with customers. The guidance will continue to be updated as further information becomes available.
Members are encouraged to refer to the ATIA Member Portal for the most current guidance:
https://atia.travel/Resources/UK-Entry-Requirements  

QUOTES ATTRIBUTABLE TO ATIA CEO DEAN LONG:
“ATIA’s role is to be there for our members when issues like this arise, ensuring we have the right conversations at the highest levels and then turning that into clear, practical guidance travel businesses can rely on.”

“We know this situation has created challenges for travel businesses, particularly where traveller awareness has lagged behind policy changes.”

“I want to thank our members for the professionalism they’ve shown in managing these conversations and for the care they continue to take in supporting travellers while clarity continues to emerge.”

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