12 March Industry Notice: Exclusion of Baggage on Certain Etihad Fare Types March 12, 2025 By Amanda Rixon Industry Notice 0 TIA is aware of the concerns raised by industry members regarding the recent practice of Etihad loading airfares that do not include checked baggage on certain fare types. We understand the operational and service challenges this presents for frontline travel professionals and their customers, particularly as these are long-haul international journeys. ATIA understands that ensuring transparency and clarity in fare structures is essential to maintaining consumer confidence and streamlining the booking process. We wish to assure the industry that we are actively engaging with Etihad on this matter. We have expressed our position that long-haul international airfares should include checked baggage to support a more seamless travel experience and avoid potential dissatisfaction or confusion at the point of travel. As the Industry Peak Body, we will continue to advocate for policies that enhance both industry efficiency and consumer satisfaction and will provide updates as appropriate. Related Articles Industry Stalwarts and Consumer Representatives Appointed to ATAS Appeals Complaint Committee (ACAC) Industry stalwarts David Padman and Melvyn Almeida, along with consumer representatives Philip Field and Jillian Brewer, have been announced as the committee members for the critically important ATAS Appeals Complaint Committee (ACAC). New Aviation Industry Ombuds Scheme: A win for consumer rights The Australian Travel Industry Association (ATIA) is welcoming the Albanese Government’s establishment of a new Aviation Industry Ombuds Scheme. Golden Age of Travel Agents: Industry Hits Back at Misleading KPMG Report The Australian Travel Industry Association (ATIA) has rejected claims in KPMG’s latest research report that the travel agent profession is in decline, describing the findings as misleading and disconnected from both real-time industry activity and government-backed projections. Travel has a new home – the Australian Travel Industry Association (ATIA) The Australian Travel Industry has a new peak industry body representing travel agents and advisors, tour operators, consolidators and wholesalers replacing the Australian Federation of Travel Agents (AFTA) effective today. ATIA 'Aspire to Hire' Webinar: A must-attend industry discussion on hiring strategies In response to the current industry landscape, ATIA is set to host the 'Aspire to Hire' webinar on Tuesday, 5th September, at 12:30pm AEST Industry Experts Convene for Inaugural ATAS Advisory Committee Meeting It’s straight to action for the ATAS Advisory Committee (AAC) with briefings from several experts and committee appointments with David Walker named Chair and Scott Darlow Vice-Chair. Showing 0 Comment Comments are closed.