11 March Fraud Alert: Unauthorised Use of IATA Credentials and NDC Access March 11, 2026 By Elaine Trinh General 0 We have been advised of a significant fraud incident overseas involving the unauthorised use of a legitimate agency’s IATA accreditation number and GDS PCC to gain airline NDC access and issue fraudulent tickets using stolen credit cards. Fraudsters operating from Brazil and other international locations spoofed an agency’s email domain in order to impersonate a legitimate travel business. Using the agency’s valid IATA accreditation number and GDS PCC—without authorisation—the individual attempted to gain access to airline NDC connections. Fraudulent ticketing ultimately occurred through an airline’s NDC channel, despite the legitimate agency not being registered for that NDC connection. The tickets were issued using stolen credit cards, and subsequent chargebacks exposed the scheme. Similar attempts were identified across multiple airlines and connectivity providers. While identified abroad, this type of coordinated activity can quickly extend to other markets. Australian agencies should be on high alert. We recommend closely monitoring BSP reports, strictly controlling who can request or approve NDC access, tracking all NDC registrations centrally. Airlines and technology partners must apply strong authentication measures before granting access. Report any suspicious activity immediately to your airline partners and relevant providers. Related Articles Temporary Waiver of the Agency Late Notification Change Fee IATA are pleased to announce that starting 16 December and before 1 March 2023, all travel agency's unreported changes will be processed without the associated Late Notification Fee. ATIA reaffirms commitment to member data security ahead of accreditation-renewal period The Australian Travel Industry Association (ATIA) is reaffirming its commitment to safeguarding the sensitive financial data of its members as preparations commence for the FY24 accreditation-renewal period. ATIA 2025 individual benchmarking reports give members clearer insights into business performance 24 November 2025: ATIA’s annual Personalised Enterprise Financial Benchmarking Reports are out, giving members immediate access to powerful, tailored insights to understand their business performance and plan for the year ahead ATIA Brings National Conversation to Local Communities with BBOTR Speaker Line-Up unveiled The upcoming Beyond Borders On The Road (BBOTR) events in Adelaide on 28 July and Perth on 30 July are part of ATIA's A30 Strategy to strengthen community among travel professionals, facilitate cross-border industry connections, and provide members with direct access to national insights and advocacy. ATIA Opens 2026 Accreditation Renewal Portal Ahead of New Year 10 December 2025: The Australian Travel Industry Association (ATIA) has opened its Accreditation Renewal Portal for the 2026 accreditation year, providing accredited travel businesses with early access to complete their renewal at a convenient time as they prepare for the New Year. AFTA’s Global Advocacy work With many of the key regulations implemented in Australia set globally, the involvement of The Australian Federation of Travel Agents (AFTA) with the World Travel Agent Association Alliance (WTAAA) is critical. Showing 0 Comment Comments are closed.